Contact our team

We are Worldwide with support close by

Syntex AI has an expanding presence across three continents. Traders, partners and journalists can reach the appropriate team directly.

Our international presence

Six locations. One shared purpose.

From the day we established Syntex AI in New York in 2021, our aim has been to build an international company. Markets operate around the clock, so we created offices across North America and Europe to offer regional knowledge, regulatory context and support closer to our users.

We are continuing to grow, with new locations planned in Singapore, Dubai and São Paulo for 2026. For partnership opportunities or regional distribution enquiries, please contact [email protected].

6
Locations around the world
60+
Countries supported
24/7
Support availability
40+
Team nationalities
GB flag London
GB flag
Main office

London, UK

00 Park Avenue, New York, NY 10166, United States
Telephone
Opening hours
Monday–Friday: 9:00–18:00 GMT
View directions
US flag New York
US flag
Main office

New York, United States

Location
200 Park Avenue, New York, NY 10166, United States
Empire State Building, 42nd Floor
Telephone
Opening hours
Monday–Friday: 9:00–18:00 EST
Saturday–Sunday: Closed
View directions
ES flag Madrid
ES flag
Iberian operations

Madrid, Spain

Location
Paseo de la Castellana 81, Planta 8
28046 Madrid
Torre Castellana
Telephone
Opening hours
Monday–Friday: 9:00–18:00 CET
Saturday–Sunday: Closed
View directions
FR flag Paris
FR flag
France office

Paris, France

Location
8 Rue de la Paix, 3ème étage
75002 Paris
Immeuble de la Paix
Telephone
Opening hours
Monday–Friday: 9:00–18:00 CET
Saturday–Sunday: Closed
View directions
IT flag Milan
IT flag
the United States office

Milan, the United States

Location
Via Monte Napoleone 22, 5th floor
20121 Milano MI
Palazzo Monte Napoleone
Telephone
Opening hours
Monday–Friday: 9:00–18:00 CET
Saturday–Sunday: Closed
View directions
AT flag Vienna
AT flag
DACH operations

Vienna, Austria

Location
Kärntner Ring 5–7, 2. OG
1010 Wien
Kärntner Ring Office Centre
Telephone
Opening hours
Monday–Friday: 9:00–18:00 CET
Saturday–Sunday: Closed
View directions

General questions

Need help with the platform, pricing or integrations? Our team aims to reply within one working day.

[email protected]

Round-the-clock support

Subscribers can reach technical support at any hour through in-app chat.

[email protected]

Partner enquiries

Exploring broker connections, white-label offerings or distribution across a region?

[email protected]

Media enquiries

For interviews, press questions or media materials, please contact our communications team.

[email protected]